Skip to main content

Creating a static or dynamic segment

Create a targeted CRM segment to launch personalised campaigns.

A dynamic segment updates automatically based on the defined criteria.

A static segment corresponds to a fixed audience at the time of creation.

Click “Manage”, then “Segments” to access your audience management tools.

Select “Create a segment” to define a new audience.

You can refine your segment using the following filters:

  • Consent (opt-in)

  • Sales network

  • Event name

  • Ticket type

  • Purchase date

  • Ticket price

  • Number of tickets purchased

  • Age

  • Gender

  • Country, region, department, city

  • Referring URL

  • Referring domain

  • Campaign type

  • Campaign received

  • Campaign opened

  • Link clicked

You can also combine existing segments via the “Select segment(s)” menu. If you don't want to add other segments, click “Skip this step”.

Give your segment a clear name so you can find it easily, then click “Create a segment”.

Your segment is now ready to be used for your campaigns.

To view or edit it, go back to “Manage” > “Segments”, then click “View segments”.

Did this answer your question?