Start by opening the “Engage” section, then click “Launch a campaign”.
Enter your campaign information:
Campaign name: identifies your campaign on the platform
Sender name: name displayed in the inbox
Sender email address: address the campaign will be sent from
Subject: email title visible to the recipient
Preview: sentence displayed after the subject in the inbox
Then select the email template to use.
Define your targeting by selecting or excluding contact lists.
Targeting can include :
One or more imported contact lists
One or more segments created from your ticketing data
You can also exclude one or more lists and segments using the “Exclusion list” option.
You'll then move on to the “Review” step, which lets you check the campaign details before scheduling it to send immediately or at a later date/time.
Click “Send a test” to receive a test email, then schedule the send.
Once sent, you can track your campaign's performance in “Manage” > “Campaigns”.