Weezevent

You bought a ticket or used cashless payment via our software ? This section is made for you!

Attendees

It’s possible for those with an iPhone, iPod touch and/or Apple Watch to use the Wallet app to store their Weezevent ticket. This option also exists on Android with some…

Adding an Apple Wallet Ticket

A ticket problem? A cancellation? A refund? A mistake in your order? 

Feel free to get in touch with the event planner.

Contact the Event Planner

You can no longer attend the event you bought a ticket for? The event you wanted to attend is cancelled?

I Would Like a Ticket Refund

I Would Like to Change my Ticket

A debit on behalf of Weezevent-Commerce Electronic Tickets or Weezevent France Dijon Tickets or Cashless Weez appears on your bank statement and you don't know what it is?

Direct Debit From Weezevent

This article is designed to help attendees of an event wishing to receive an invoice for their ticket purchase.

I Would Like to Receive an Invoice for my Ticket Purchase

If you have lost or never received a ticket you bought through Weezevent, or if you have deleted the email by mistake, here is how to get a new confirmation…

I would like to receive my Weezevent tickets again

Have you purchased tickets on a Weezevent ticketing module and did you make a mistake when you entered your contact details at order? Would you like to change the last…

I Would Like to Change the Contact Details I Gave When I Placed my Order

Read all about ticketing questions you might have

Ticketing

If you have used our cashless payment solution at an event, you can get a receipt for your purchases.

Ask for a Receipt for a Cashless Payment

Do you want to create a cashless account for the event, in order to pre-charge your online account and ask for the refund of your the remaining money?

Create a Cashless Account

Read all about cashless questions you might have

Cashless

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.