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Creating and Setting up a Cashless Top-Up Point

Updated over 3 months ago

Top-up points are independent from activities and apply to your whole event.

A top-up point refers to a physical location where you collect money in exchange for a medium (e.g., wristband or card) credited with the equivalent amount. For each, you can define:

  • the name of the top-up point

  • the payment method(s) accepted on this top-up point

Once logged into your cashless account, click on the desired event > Configuration > Locations - Top-up Locations

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Name: helps you identify your various top-up points.


Status: make sure the Enable box is ticked for the top-up point to be operational and active.


Type: Select whether a staff operator will manage the recharges or if it will be handled by a self-service machine (UMT).


Accepted payment methods: define which additional payment methods (credit card and/or cash) you want to accept at this recharge point.

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You can also add desks, which are sub-recharge points configured the same way as the main recharge point.

It is possible to further customize your recharge point by adding geolocation and a virtual currency, if applicable.

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